billing

Billing & Plans

Everything about subscriptions, pricing, plans, and payments

What plans does QuickMenu offer?

QuickMenu offers three plans:

Free Plan

  • Up to 10 menu items
  • Up to 10 categories
  • Up to 10 labels
  • Up to 15 ingredients
  • QR code generation
  • Basic analytics
  • Perfect for small menus or testing

Professional Plan

  • Unlimited menu items
  • Unlimited categories
  • Unlimited labels
  • Unlimited ingredients
  • Shopping basket feature
  • Custom brand color
  • Full analytics dashboard
  • Priority support

Business Plan

  • Everything in Professional, plus:
  • Waiter app with QR code login
  • Order management (guest and waiter orders)
  • Bill settlement and tracking
  • Bulk table generator (sequential and grid modes)
  • Table zones and waiter assignments
  • Real-time notifications via WebSocket
  • Business analytics (revenue, orders, item performance, waiter stats)
Feature Free Professional Business
Menu items 10 Unlimited Unlimited
Categories 10 Unlimited Unlimited
Labels 10 Unlimited Unlimited
Ingredients 15 Unlimited Unlimited
QR codes Yes Yes Yes
Shopping basket Yes Yes
Custom brand color Yes Yes
Full analytics Yes Yes
Waiter app Yes
Order management Yes
Bill settlement Yes
Bulk table generator Yes
Business analytics Yes

How much does the Professional plan cost?

Visit Settings > Billing in your dashboard to see current pricing. We offer:

  • Monthly billing: Pay month-to-month, cancel anytime
  • Annual billing: Save with yearly payment (discounted rate)

Prices are displayed in your local currency where available.

Is there a free trial?

Yes! When you create a new account, you get a 30-day free trial that includes all Professional and Business features. This lets you:

  • Try all features before committing
  • Set up your complete menu
  • Test the basket feature
  • Explore full analytics
  • Try the waiter app and order management
  • Test bulk table generation

No credit card required to start the trial.

What happens when my trial ends?

When your 30-day trial expires:

  1. Your account moves to the Free plan
  2. Your menu and data remain intact
  3. If you exceed Free plan limits, you'll be prompted to upgrade
  4. Professional features (basket, full analytics) become unavailable

You can upgrade to Professional at any time to continue using all features.

How do I upgrade my plan?

To upgrade your subscription:

  1. Go to Settings > Billing
  2. Select the plan you want (Professional or Business)
  3. Choose monthly or annual billing
  4. Enter your payment information
  5. Complete the checkout

Your new features activate immediately.

What payment methods do you accept?

We accept all major payment methods through Stripe:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • And other cards supported in your region

All payments are processed securely by Stripe. We never see or store your card details.

How do I update my payment method?

To change your payment information:

  1. Go to Settings > Billing
  2. Click Manage Subscription
  3. This opens the Stripe billing portal
  4. Update your payment method there

How do I view my invoices?

To access your billing history:

  1. Go to Settings > Billing
  2. Click Manage Subscription
  3. In the Stripe portal, view and download invoices

Invoices are also emailed to you after each payment.

Can I cancel my subscription?

Yes, you can cancel anytime:

  1. Go to Settings > Billing
  2. Click Manage Subscription
  3. Select Cancel Plan in the Stripe portal

Your subscription remains active until the end of your current billing period. You won't be charged again after cancellation.

What happens when I cancel?

When your subscription ends:

  1. Your account moves to the Free plan
  2. All your data remains safe
  3. Your menu stays accessible
  4. Plan-specific features become unavailable:
    • Shopping basket is disabled (Professional and above)
    • Full analytics are limited (Professional and above)
    • Custom branding is removed (Professional and above)
    • Waiter app and orders are disabled (Business only)
    • Bulk table generator is disabled (Business only)

If you're over the Free plan limits (e.g., more than 10 items), you can still view everything but can't add new content until you're under the limits or upgrade again.

Will I lose my data if I cancel?

No! Your data is safe:

  • Menu items remain in your account
  • Categories and organization stay intact
  • Images are preserved
  • You can re-subscribe later and everything is still there

We don't delete any of your content when you downgrade.

What are the Free plan limits?

The Free plan includes:

Resource Limit
Menu Items 10
Categories 10
Labels 10
Ingredients 15

If you reach these limits, you'll see a message prompting you to upgrade.

What if I exceed my plan limits?

During trial or Professional plan: No limits - add as much content as you need.

On Free plan:

  • You'll see a warning when approaching limits
  • At the limit, you can't add new items
  • Existing content remains visible and editable
  • Upgrade to add more

Can I get a refund?

We offer refunds on a case-by-case basis. If you're unsatisfied with QuickMenu:

  1. Email support@presto-menu.it
  2. Explain your situation
  3. We'll work with you to find a solution

Refunds are typically processed within 5-7 business days.

Do you offer discounts?

We occasionally offer promotional discounts. Check the billing page for current offers.

Annual billing is always discounted compared to monthly.

Is my payment information secure?

Absolutely. We use Stripe for payment processing:

  • Stripe is PCI-DSS Level 1 certified (highest security standard)
  • We never see or store your card numbers
  • All transactions are encrypted
  • Stripe is trusted by millions of businesses worldwide

Your payment data is in safe hands.

Can I switch between monthly and annual billing?

Yes, you can change your billing cycle:

  1. Go to Settings > Billing
  2. Click Manage Subscription
  3. In the Stripe portal, change your plan

When switching to annual, you'll typically receive a prorated discount. When switching to monthly, changes take effect at the next billing date.